Accessibility statement

Grain Wood Furniture is committed to making our website usable by as many people as possible, including people with disabilities.

Our commitment

We want everyone to be able to browse, choose and buy our furniture, including people who use screen readers, screen magnifiers, voice control, keyboard-only navigation or other assistive technology. We work to make grainwoodfurniture.com accessible and to keep improving it.

Conformance status

Our goal is for this website to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities.

The website partially conforms to WCAG 2.1 Level AA. This means some parts do not yet fully meet the standard. The known limitations are listed below.

How we check accessibility

We assess this website ourselves; it has not been audited by an outside organization. We use automated accessibility checks when we change our theme, and we have tested key shopping steps (choosing product options, adding to cart and reaching checkout) with a keyboard and with a screen reader. When we learn about a problem, we fix it in our theme or raise it with the provider of the affected feature.

Known limitations

We know about these issues and are working on them:

  • Features from third-party apps. Some parts of the site are provided by apps we do not control, including the product photo gallery and color options on product pages, and the recommended products shown in the cart. We have added fixes so these work with a keyboard and screen reader. For example, the selected color is announced, and you can skip the cart recommendations and go straight to checkout.
  • Other third-party services. Some features, such as checkout and the chat window, are provided by third parties. If you have trouble with any of them, contact us and we will help.

Get help

If something on our website is hard to use, or you would like help finding a product or placing an order, contact us and we will work with you to complete your order. We can also provide product information in another format on request.

Our team typically replies within one business day.

Report a problem

We welcome feedback on the accessibility of this website. If you find a problem we have not listed, email support@grainwoodfurniture.com and tell us the page address (URL), what you were trying to do, and the browser and assistive technology you were using, if any.

This statement was prepared in November 2026, based on our own assessment of the website that month.