Our manufacturer’s warranty has you covered for 1 year from the moment your Grain Wood Furniture piece arrives at your door. If anything goes amiss during this time, please let us know! We’re here to help with replacement parts, tackle any assembly hiccups, or offer up some repair tips.
Our warranty is all about peace of mind, but it’s non-transferable and doesn’t cover items that have been passed on to new homes or purchased from 3rd party sellers such as auctions or estate sales. Plus, it’s all about using your furniture the way it’s meant to be used, no shenanigans, please! So, if any mishaps arise from neglect, misuse, or turning your coffee table into a trampoline, they won’t fall under warranty.
Our warranty covers your furniture as it was built and shipped to you. Altering a piece in any way voids the warranty on the affected components. That includes applying wood glue or adhesives during or after assembly, adding stain, paint, clear coat, or any other finish, drilling additional holes, cutting or modifying parts, or swapping in hardware that did not come with the piece. If you are thinking about making a change and want to know how it might affect things, reach out first and we are happy to talk it through.