Payment

  1. Financing
  2. Gift Cards
  3. Store Credits
  4. Prepaid Credit Cards
  5. Multiple Payment Methods
  6. Discounts and Promo Codes
  7. Price Matching
  8. Tax, and Tax Exemption
  9. When We Charge Payment
  10. Confirmation

We happily accept all major credit cards, including Visa, Mastercard, American Express, and Discover, along with the convenience of PayPal, ShopPay, Apple Pay and Google Pay.

Financing

Customers have the option to arrange financing for their purchase through our financing partner, Shop Pay. You can find this option available at checkout, along with additional details. If you have any questions about interest rates, installment plans, or payment terms, feel free to reach out to Shop Pay directly for assistance.

Gift Cards

Gift cards are offered in $25 increments, starting from a minimum value of $25 and are delivered electronically. If you're purchasing a gift card for a lucky recipient, kindly provide their email address during checkout. They'll need to use this same email to access their gift card later. Plus, you have the flexibility to schedule when the recipient receives their gift card. Simply pick a date from the calendar under "Send On," and voilà! The gift card will be delivered on the selected day. Purchase a gift card anytime by clicking right here!

Store Credits

Your store credits are conveniently delivered via email, containing a unique code that functions similarly to a gift card!

Store credits never expire and can be applied to any purchase on our website.  Please remember these are specific to your email address and are non-transferable. 

Prepaid Credit Cards

We accept prepaid credit cards from Visa, Mastercard, and American Express. If you’re using one to make a purchase, we strongly recommend you hold on to it in case you require a refund or adjustment at a later date. If that happens, we’ll apply the refunded amount back to the original prepaid credit card. 

Multiple Payment Methods

We are unable to accept multiple credit cards or multiple prepaid credit cards as payment for a single purchase. However, payments can still be split between a primary payment method and Grain Wood Furniture Gift Cards. If you have multiple credit or prepaid credit cards you’d like to use towards your order, please use them to purchase individual Grain Wood Furniture Gift Cards of equal value. The Gift Cards can then be applied to your order at checkout.

Discounts and Promo Codes

Thanks to our direct-to-consumer model, we're able to offer you fantastic prices and value on our products every single day. While we don't typically provide coupons or discount codes, keep an eye out for our special sale events throughout the year.

Just a heads up—be cautious of any Grain Wood Furniture codes or coupons floating around on other sites. Unfortunately, we can't honor those, so stick with us for the real deals!

Want to be the first to know about our sales? Sign up for our newsletter! And don't worry, if you happen to purchase something right before it goes on sale within 30 days of delivery, we've got you covered with our price match policy. 

Price Matching

If an item you purchased goes on sale within 30 days from the date of delivery, we'll gladly honor the sale price. Just reach out to us within that time frame with your order number and the specific item you'd like price-matched. Please note that we only match sale prices during the relevant sale period.

While our products are available on marketplaces like Wayfair, Amazon, and Bed Bath and Beyond, we are unable to price match orders from these sites.

Tax, and Tax Exemption

We collect sales tax where required by law, so the amount may vary based on your zip code or postal code. Any applicable taxes will be clearly displayed at checkout.

For our tax-exempt customers, please create an account using your preferred email address. Once your online account is set up, kindly email us a copy of your relevant certificates, forms, and/or ID cards. Upon receipt, we'll mark you as tax exempt so you can proceed with your purchase. Remember to submit proof of tax-exempt status before placing your order, as taxes cannot be refunded after the order has been placed.

When We Charge Payment

Your payment will be processed when you place your order. If you choose to cancel before your order is processed and shipped, you will receive a full refund.

Confirmation

You should receive a confirmation email shortly after placing your order. If you haven't received it within a few hours, please check your spam folder. If you still can't find it, don't hesitate to reach out to us directly.